Urgent care treatment

Our Urgent Care Centres are able to treat most conditions straight away, from unexplained stomach pain or urinary complaints, to chest infections, or even trauma injuries such as broken bones and sports injuries.

On most occasions we can treat you immediately and all of our centres are supported by our on-site pharmacies, meaning that you can be on the road to recovery as quickly as possible.

If your condition requires ongoing treatment, our HCA UK hospitals offer world class expertise across medical specialties. We are able to quickly begin treatment under the care of London’s leading consultant specialists, and if needed, conduct further diagnostic imaging, blood tests, and inpatient treatment.

What we can treat

We are able to treat a wide range of minor illness and injuries including:

  • Minor non-respiratory illness
  • Simple Wound care and dressings
  • Conjunctivitis
  • Minor head injuries
  • Repeat prescriptions
  • Earache and minor ENT conditions
  • Abdominal complaints 
  • Musculoskeletal  injuries and minor trauma

Our expert team can provide quick onwards referral to specialist private consultants and on-site diagnostic imaging (X-Ray). Other imaging diagnostics (Ultrasound, CT, MRI) could also be arranged following specialist private consultant referral. Blood tests and laboratory services are also available.  We offer a range of Point of Care diagnostic tests on site providing rapid access to results and treatment.

Please note: If admission to the hospital is required, a PCR COVID 19 test will also be carried out. We are not able to admit patients to the hospital without a negative PCR test.

What we DO NOT treat

Symptoms of COVID-19 (e.g. Cough, sore throat, fever)

  • Acute confusion
  • Signs of acute heart attack or stroke
  • Dental problems
  • Major trauma, vascular or nerve injuries
  • Head injuries
  • Acute or severe stomach pain 
  • Severe pain
  • Acute urinary retention 
  • Those under 18 years
  • Pregnancy over 20 weeks or bleeding during Pregnancy (any term)
  • Mental Health conditions

Please note that we do not carry out COVID-19 testing or Antibody testing.

How to access our Urgent Care Centres

We are open for walk in patients at our adult Urgent Care Centres, however our paediatric Urgent Care Centre at The Portland Hospital requires booking an appointment. 

020 3910 2412

For any life threatening conditions patients should always call 999 or go the nearest NHS emergency department

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